Important Information for new customers
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Vehicle Location Verification
Before placing a bid, it is essential to verify the exact location of the vehicle. Shipping rates and methods depend on the vehicle’s precise location and fuel type. Confirming this information helps ensure accurate pricing and logistics.
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Island Connectivity and Shipping
The Hawaiian Islands are not connected by bridges; therefore, all transportation between islands and to the U.S. mainland is conducted exclusively by ship. This results in longer transit times and requires a specialized documentation process.
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Customer Guidance
If you are unfamiliar with current shipping methods or rate structures, please email our Honolulu team before placing any bids—especially for offsite, hybrid, or electric vehicles. Providing full vehicle details and exact location allows us to confirm shipping feasibility and provide accurate rate quotes, helping to avoid delays or miscommunication.
A few important reminders:
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​Ocean Freight rates displayed in the system from Honolulu apply exclusively to gas or diesel vehicles located on Oahu Island.
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Customers are responsible for confirming shipping feasibility, verifying the shipping method, and reviewing all applicable charges or restrictions before submitting orders to the Honolulu branch